Cancellation policy

In case of cancellation or changes to 3 days before date of arrival is not charged.
For cancellations or changes beyond the above-mentioned deadline will be charged, credit card data as a guarantee, the cost of the first night for each room cancelled for stays up to 3 nights, While for longer stays, the 50% of ’ total amount of the booked stay.

This cancellation policy is not valid for discounted rate not refundable. In this case the amount of the reservation will be charged at time of reservation and will not be returned in case of cancellation.

Cancellations for holiday periods : Christmas,New Year's Eve,Easter etc.. will be accepted up to one week from the date of check in. Villa Carlo Resort reserves the right to credit the total amount due in case of cancellations after this period.

No reimbursement is up to the visitor who decides to interrupt the stay already undertaken and thus is liable to pay the whole booked stay

For payments by bank transfer following data indicate:

L ’ amount of the deposit and’ equal to 30% dell ’ amount up to 3 nights, While for longer stays, the 50% of ’ total amount of the booked stay other optional services and as provided for in the Civil Code article 1385, will not be returned in case of cancellation or no show.

Bank transfer Villa Carlo Resort of David Bellitteri
New Bank
Iban: IT22U0513225900742570251369

Send the copy of your receipt to place Bank
via fax : 0923 968494

or via email: info@villacarloresort.it

indicating the date of your reservation, the telephone number and the email address ’, you will receive confirmation.

 

No Show : (no-shows)

In case of no-show, the deposit will be withheld, or will the credit warranty date the cost of the first night.

The Pre-authorization:

Villa Carlo Resort reserves the right to pre-authorise credit card, before the arrival of the ’ reviews, requiring a pre-authorization to membership circuit. With the pre-authorization l ’ hotel ensures the temporary availability of ’ total amount of the stay, or part thereof, to make sure the credit card is valid.

NO AMOUNT IS CASHED. THE PRE-AUTHORIZATION EXPIRES AUTOMATICALLY AFTER 20 DAYS FROM the DATE of APPLICATION and the ’ AMOUNT is RELEASED.

In the case of pre-authorization fails, the customer will be warned and the reservation will be cancelled. In this case the ’ hotel will not have any obligation towards the customer.